We have already booked the Egypt/Jordan Caravan tour and I am concerned about the accommodations, specifically the Santana Hotel. This hotel received horrid reviews on Trip Advisor.com. One reviewer even called it "vile." Out of 14 reviews that I read, 13 were very negative. Everything was mentioned from lack of cleanliness, noisy location, rude staff, shabby furnishings, roaches. This is very concerning to me. It also makes me question the other accommodations during the tour. My questions are: Why would Imaginative Traveller book their clients here if this is true? Does anyone have firsthand experience at this hotel and can speak to these reviews? Please let me know ASAP. Thank you.